Vivid Mortgages, Inc. (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of your personal information. As a licensed mortgage broker, we comply with applicable federal and state privacy and data protection laws.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
What we collect on this website, and why: the personal information collected on vividmortgages.com is what you enter into a contact, quote, callback or chat form — your name, email address, telephone number, and any loan details or message you choose to include — together with the date and time of the submission, the page it was submitted from, your IP address and your browser user agent, which we record so we can evidence any consent you gave us. We use that information for one purpose: to respond to your inquiry and prepare mortgage options for you. We do not sell it, and we do not buy or rent lead lists. This website does not ask for your Social Security number or bank account details; those are collected only inside ARIVE, our secure loan origination system, if and when you choose to begin a full application.
We collect nonpublic personal information as necessary to provide mortgage brokerage services.
When you apply for a mortgage loan, you will be redirected to our secure third-party Loan Origination System, ARIVE, where your loan application is completed and processed.
Loan application data is collected and stored within that secure system.
We share information only as needed to arrange your loan and run our business: with the wholesale lenders and financial institutions that underwrite and fund your loan; with service providers acting on our behalf, such as our loan origination system (ARIVE), our email provider and our text-messaging provider, each bound to use it only to perform that service; and where required by law, regulation or a valid legal request. We do not sell personal information and we do not share it with unaffiliated companies for their own marketing.
All third parties are required to maintain appropriate confidentiality and data security safeguards.
As a financial institution, we are required by the Gramm-Leach-Bliley Act to tell you how we share personal information; this policy is that notice for information collected on this website.
You may contact us with any questions regarding our information-sharing practices.
We maintain administrative, technical, and physical safeguards to protect your personal information, including encrypted (HTTPS) transmission of every form on this site, access limited to staff who need the information to handle your inquiry, and secure storage of records.
Loan application information submitted through ARIVE is transmitted via secure encrypted connection.
Cookies and analytics: this website uses cookies and Google Analytics to measure visits in aggregate (pages viewed, referring site, device type), including a first-party cookie that tells us whether a visit is new or returning. It does not use third-party advertising cookies, tracking pixels or retargeting tags, and we do not sell or share visitor data for advertising. Mobile phone numbers and text messaging consent are never included in analytics. You may block cookies in your browser settings; the site will still work.
Our website may contain links to third-party websites, including our loan application portal. We are not responsible for the privacy practices of third-party websites.
Our services are not directed to individuals under the age of 18. We do not knowingly collect information from minors.
We reserve the right to amend this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
Consumers may verify our licensing status at: https://www.nmlsconsumeraccess.org
Mobile information and SMS consent: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or message delivery, is permitted. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties or lead generators, and are never rented, transferred, or sold.
If you opt in to text messages, we use your mobile number only to send the messages described in our SMS Consent policy: follow-ups on your inquiry, mortgage education and promotional information about the loan programs we arrange and preapproval opportunities, appointment reminders, and application and loan-status updates. We never use it for third-party or affiliate marketing, and our texts never quote interest rates, APRs or payment figures. Promotional texts go only to people who agreed to the current consent disclosure; if you agreed to an earlier version covering informational texts only, you will not receive promotional texts unless you opt in again. Consent to receive text messages is never a condition of purchasing any property, goods, or services, or of receiving a quote or mortgage. You may withdraw consent at any time by replying STOP, or reply HELP for assistance. Message frequency varies. Message and data rates may apply. Carriers are not liable for any delayed or undelivered messages.
Our full text messaging program terms, including the exact consent language shown beside the checkbox on our forms, are published at https://vividmortgages.com/sms-consent.
Effective date: September 4, 2026. Questions about this Privacy Policy, or about how to stop receiving text messages? Call us at 800-880-8557 or email Info@VividMortgages.com.
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