Program name: Vivid Mortgages Text Updates. Vivid Mortgages, Inc. (Company NMLS #1279925) is a New York licensed mortgage broker. This page covers one text messaging program, for people who have contacted us about a mortgage: we use it to follow up on that inquiry instead of playing phone tag, to keep you posted while your file is with us, and to send mortgage information and offers you told us you wanted. Our texts come from 888-842-5757; save it so you recognize us.
Message types: follow-ups on the inquiry you sent us, mortgage education and promotional information about the loan programs we arrange and preapproval opportunities, appointment reminders, and application and loan-status updates, plus replies to questions you text us.
Promotional texts go only to people who agreed to the current disclosure; if you agreed to an earlier version that covered informational texts only, you will not receive promotional texts unless you opt in again. Our texts never quote interest rates, APRs or payment figures. We never text numbers we did not collect ourselves, and we never share your number or your consent with anyone for their marketing.
Message frequency varies, based on where you are in the process. Message and data rates may apply, according to your plan with your mobile carrier.
How you opt in: you enter your phone number on one of our website forms and actively check a consent checkbox that is unchecked by default. Consent is never a condition of using our website, submitting a form, receiving a quote, or obtaining a mortgage — leave the box unchecked and we will still respond by phone or email.
The exact disclosure shown beside that checkbox (version 2026-09-02b) reads: By checking this box, I agree to receive recurring marketing and informational text messages from Vivid Mortgages Inc. at the phone number provided, including messages sent using an automatic telephone dialing system or other automated technology. Messages may include follow-up regarding my inquiry, mortgage education and promotional information, preapproval opportunities, appointment reminders, and application or loan-status updates. Consent is not a condition of purchasing property, goods, or services, or receiving a quote or mortgage. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time. View our SMS Terms and Privacy Policy.
What you will receive: the first text after you check the box confirms your enrollment, and it is published below word for word (where it shows {{first_name}}, your first name is filled in). When you reply STOP or HELP, your wireless carrier and our messaging provider answer automatically; the texts registered for this program are also shown below so you know who is texting you and how to reach us.
Opt-in confirmation text: Hi {{first_name}}, this is Vivid Mortgages. Thanks for reaching out - a loan officer will follow up. You're signed up for Vivid Mortgages Text Updates (follow-ups, mortgage tips and offers, reminders, loan status). Msg frequency varies. Msg&data rates may apply. Reply HELP for help or STOP to opt out.
Registered HELP text: Vivid Mortgages Text Updates: call 718-942-7000 or email Info@VividMortgages.com for help. Msg&data rates may apply. Msg frequency varies. Reply STOP to opt out.
Registered STOP text: Vivid Mortgages Text Updates: you are unsubscribed and will receive no further texts from us. Questions? Call 718-942-7000.
How to opt out: reply STOP to any message from us, at any time, and you will receive no further texts from this program. You may also opt out by calling or emailing us, and we will honor that the same way. One opt-out stops every automated text we send you, not just the type you replied to.
How to get help: reply HELP to any message from us for support information, call us at 718-942-7000 or 800-880-8557, or email Info@VividMortgages.com.
Carriers are not liable for any delayed or undelivered messages.
Your mobile information will never be shared or sold to third parties or lead generators for marketing or promotional purposes. Information shared with subcontractors performing services on our behalf, such as customer service or message delivery, is limited to what is needed to provide that service and is never used for their own marketing.
Our Privacy Policy, which describes how we protect your mobile information, is available at https://vividmortgages.com/privacy-policy.
We keep a record of the date, time, web page, and exact consent wording shown for every opt-in, so we can evidence your consent on request and prove which version of this disclosure you agreed to.
Effective date: September 4, 2026. Consent disclosure version: 2026-09-02b. Earlier versions of the disclosure, kept on record for anyone who consented under them: 2026-08-17, 2026-09-02.
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